At Livy Gift Shop, we want you to be fully satisfied with your purchase. Below are the details of our refund, return, and warranty policy:
- Free Exchange within 30 Days
If for any reason you’re not happy with your purchase, you can exchange it for another size, color, or product within 30 days of receiving your order. This exchange is completely free of charge. - Three-Month Quality Warranty
We stand by the quality of our products. If you experience any issues within the first three months of purchase due to a manufacturing defect, we will repair or replace your item at no additional cost. - Free Repair for One Year at Our Kiosks
For up to one year after purchase, you can bring your product to any of our kiosks for free repairs if it’s damaged or faulty. Our team will assist you in getting it fixed quickly and efficiently.
If you have any questions or need assistance with an exchange or repair, please contact our customer service team at Instagram: Livygiftshop.
Thank you for shopping with us!